Solutions that bridge the gap between health care and social care to drive better health outcomes in affordable housing

HealthLink empowers you to engage resident service coordinators (RSCs) in collaborative healthcare to link low-income residents to programs and resources, for better outcomes. Now there's a smarter way to plan and deploy collaborative on-site programs and events that drive resident health engagement while emphasizing preventive healthcare, supported resident self care, and the provision of health care services right where residents live.

RSCs play a pivotal role in how a low-income resident engages with their health plan and their health care provider. HealthLink offers you a uniquely innovative pathway to mobilize these trusted community navigators for personalized health engagement. Joining the resident on their journey and navigating the barriers together not only builds trust, but also health literacy, empowering the resident to take ownership of their own health.

With real-time visibility into their shared populations, HealthLink enables you to identify high- or rising-risk members and engage them in tailored preventive care before issues escalate, closing gaps in care, while reducing avoidable emergency admissions, hospitalization, and unnecessary readmissions.

Leverage data-driven insights to track the health engagement levels of individual members. Then measure and report the impact of proactive, tailored interventions on resident health outcomes.

Resident-reported outcomes place vulnerable residents at the center of care, empowering residents to take ownership of their health and live independent lives of their choosing. Identify unmet needs and facilitate prevention. Then find out what happened through resident-reported outcome measures—to close the loop.

Simplify and scale the authorization of health engagement dollars by letting RSCs request health engagement dollars that fall within the program parameters. Then review and approve or deny health engagement dollars instantly in HealthLink. 

HealthLink facilitates lasting relationships between health providers and affordable housing professionals—even when there's staff turnover. ​